Cost-justifying usability : (Record no. 2887818)

MARC details
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Holding library MAIN
245 00 - TITLE STATEMENT
Title Cost-justifying usability :
Remainder of title an update for an Internet age /
Statement of responsibility, etc edited by Randolph G. Bias and Deborah J. Mayhew.
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Amsterdam ;
-- Boston :
Name of publisher, distributor, etc Morgan Kaufman,
Date of publication, distribution, etc 2005.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (xxvi, 660 pages) :
Other physical details illustrations (some color)
336 ## -
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490 1# - SERIES STATEMENT
Series statement Interactive Technologies
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
588 0# -
-- Print version record.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Introduction: -- 1. Justifying cost-justifying usability -- 2. Return on investment for usable user-interface design: Examples and statistics -- Framework: -- 3. A basic framework for cost-justifying usability engineering on Web development projects -- 4. A business case approach to usability -- 5. Marketing usability -- 6. Dot coms -- Organizational and Design Context: -- 7. Cost-justification of usability engineering: A vendors perspective -- 8. Practical ROI issues for UCD teams: Considering the impact of social, internal, and external ROI on team credibility, team longevity, and product success -- 9. Usability science as an independent research service -- 10. ROI in Human Factors for Web Applications -- 11. The business case for international user centered design -- 12. Cost-justification of usability engineering for international Web sites -- 13. The ROI of accessibility -- Methods and Approaches: -- 14. Ethnography/Field research at Microsoft -- 15. Out of the box: Approaches to good initial interface designs; -- 16. Keystroke level modeling as a cost-justification tool -- 17. The RITE method -- 18. Sample size and user testing how much is enough? -- 19. Cost-justifying online surveys -- 20. Cost benefits framework and case studies -- 21. Want respect? Respect the shareholder: Usability at Sprint -- 22. Conclusion, wrap-up, next steps.
520 ## - SUMMARY, ETC.
Summary, etc You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the timeguarantee a robust ROI!ahead of time? How do you decide how much of an investment should be funded? And what is the best way to sell usability to others? In this completely revised and new edition, Randolph G. Bias (University of Texas at Austin, with 25 years experience as a usability practitioner and manager) and Deborah J. Mayhew (internationally recognized usability consultant and author of two other seminal books including The Usability Engineering Lifecycle) tackle these and many other problems. It has been updated to cover cost-justifying usability for Web sites and intranets, for the complex applications we have today, and for a host of productsoffering techniques, examples, and cases that are unavailable elsewhere. No matter what type of product you build, whether or not you are a cost-benefit expert or a born salesperson, this book has the tools that will enable you to cost-justify the appropriate usability investment. Includes contributions by a host of experts involved in this work, including Aaron Marcus, Janice Rohn, Chauncey Wilson, Nigel Bevan, Dennis Wixon, Clare-Marie Karat, Susan Dray, Charles Mauro, and many others; Includes actionable ideas for every phase of the software development process; Includes case studies from inside a variety of companies; Includes ideas from "the other side of the table," software executives who hold the purse strings, who offer thoughts on which proposals for usability support they've funded, and which ones they've declined.
546 ## - LANGUAGE NOTE
Language note English.
590 ## - LOCAL NOTE (RLIN)
Local note eBooks on EBSCOhost
Provenance (VM) [OBSOLETE] EBSCO eBook Subscription Academic Collection - Worldwide
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Topical term or geographic name as entry element User interfaces (Computer systems)
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Topical term or geographic name as entry element Value analysis (Cost control)
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Topical term or geographic name as entry element User-Computer Interface
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Topical term or geographic name as entry element Interfaces utilisateurs (Informatique)
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Personal name Bias, Randolph G.
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700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Mayhew, Deborah J.
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776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Display text Print version:
Title Cost-justifying usability.
Edition 2nd ed.
Place, publisher, and date of publication Amsterdam ; Boston : Morgan Kaufman, 2005
International Standard Book Number 0120958112
Record control number (DLC) 2005043402
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Uniform title Interactive Technologies.
9 (RLIN) 428736
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Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Total Checkouts Date last seen Price effective from Koha item type
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