MARC details
| 000 -LEADER |
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05480cam a2200649Ma 4500 |
| 001 - CONTROL NUMBER |
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| control field |
ocn896643117 |
| 003 - CONTROL NUMBER IDENTIFIER |
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OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20220712001804.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION |
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m o d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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cr |n||||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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141121s2014 xx o 000 0 eng d |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
IDEBK |
| Language of cataloging |
eng |
| Description conventions |
pn |
| Transcribing agency |
IDEBK |
| Modifying agency |
OCLCQ |
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COO |
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S4S |
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OCLCO |
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OCLCQ |
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EBLCP |
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MERUC |
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OCLCQ |
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N$T |
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OCLCF |
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AGLDB |
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OCLCQ |
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S9I |
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MQY |
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UKAHL |
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OCLCQ |
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K6U |
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OCLCO |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
1322293910 |
| Qualifying information |
(electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781322293912 |
| Qualifying information |
(electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781783000258 |
| Qualifying information |
(electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
1783000252 |
| Qualifying information |
(electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| Cancelled/invalid ISBN |
9781783000241 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| Cancelled/invalid ISBN |
1783000244 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(OCoLC)896643117 |
| 037 ## - SOURCE OF ACQUISITION |
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| Stock number |
660672 |
| Source of stock number/acquisition |
MIL |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
T55.4-60.8 |
| 072 #7 - SUBJECT CATEGORY CODE |
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| Subject category code |
SOC |
| Subject category code subdivision |
000000 |
| Source |
bisacsh |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
303.69 |
| 049 ## - LOCAL HOLDINGS (OCLC) |
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| Holding library |
MAIN |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
PhD, Elinor Robin. |
| 9 (RLIN) |
1038383 |
| 245 10 - TITLE STATEMENT |
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| Title |
Professional Woman's Guide to Conflict Management. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Name of publisher, distributor, etc |
Packt Publishing, |
| Date of publication, distribution, etc |
2014. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
1 online resource |
| 336 ## - |
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text |
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txt |
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rdacontent |
| 337 ## - |
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computer |
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c |
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rdamedia |
| 338 ## - |
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online resource |
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cr |
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rdacarrier |
| 347 ## - |
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data file |
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rda |
| 588 0# - |
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Print version record. |
| 505 0# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Cover; Copyright; Credits; About the Author; Acknowledgments; About the Reviewer; Contents; Preface; Chapter 1: All About Conflict; What is conflict?; Case study; Conflict physiology and the brain; How to calm your reptile brain; Deep or focused breathing; Reading your body; Meditation or prayer; Journaling; The victim, hero, villain dance; The victim; The hero; The villain; The conflict action plan; Conflict truths; The closer we are, the more likely we will rub against one another; Spot it, you got it; What, how, and ouch -- the three categories of conflicts. |
| 505 8# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
We all need a mediator -- sometimesConflict tips; Self-assessment; Action steps; Summary; Chapter 2: Women at Work; Women and the new workplace; Women, men, and conflict behaviors; Case study; Business partnerships; Shared values; Complementary skills and traits; Sense of equity; Growing together; Proactive conflict management strategies; Shared vision; An exit strategy; Friendship at work; Romance at work; Self-assessment; Summary; Chapter 3: Workplace Conflict in the New Normal -- The Reasons and the Costs; The costs of workplace conflict; The reasons for workplace conflict. |
| 505 8# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Communication differencesCommunication tips; Management styles; Power -- personal, positional, and perception; The six sources of power; Reward power ; Coercive power; Legitimate power; Expert power; Informational power; Referent power; Power-balancing techniques; Core value differences; Self-assessment -- your values; Vision clashes; Self-assessment -- your life vision; Step 1 -- clarify your vision; Step 2 -- live your vision; Summary; Chapter 4: Conflict Management Styles, Strategies, and Methods ; What's your style?; Avoid -- the ostrich; Accommodate -- the doormat; Combat -- the ass-kicker. |
| 505 8# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Compromise -- the equalizerCollaborate -- the problem solver; The conflict-management gamut -- methods for managing conflict; Conscious Conflict Ownership; Negotiation; Facilitation; Mediation; Arbitration; Litigation; Unilateral power; The Lemon story; Self-assessment; Further reading; Summary; Chapter 5: Becoming an Expert Conflict Manager -- Self-reflection and Skill Development; Awakening your conscious conflict ownership; The components of conscious conflict ownership; Take a step back and reflect; Don't take it personally ; Be aware of your physiology; Keep moving forward, with heart. |
| 505 8# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Accessing conscious conflict ownershipThe benefits of conscious conflict ownership; Becoming a master negotiator; The negotiation process; Individual planning, preparation, and analysis; Rapport building ; Information exchange; Concessions and compromises; Resolution; Mastering the negotiation process; Attitude is everything; Be ready to hear things that you don't like; Do your homework; Work with the other side, not against them; Seek to understand the cultural and personality factors that may impact the process; Be prepared for dirty negotiation tactics; Learning to listen. |
| 590 ## - LOCAL NOTE (RLIN) |
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| Local note |
eBooks on EBSCOhost |
| Provenance (VM) [OBSOLETE] |
EBSCO eBook Subscription Academic Collection - Worldwide |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Conflict management |
| General subdivision |
Social aspects. |
| 9 (RLIN) |
147173 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Women |
| General subdivision |
Employment |
| -- |
Social aspects. |
| 9 (RLIN) |
266977 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Gender in conflict management. |
| 9 (RLIN) |
290092 |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Gestion des conflits |
| General subdivision |
Aspect social. |
| 9 (RLIN) |
1038384 |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Genre dans la gestion des conflits. |
| 9 (RLIN) |
1038385 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
SOCIAL SCIENCE |
| General subdivision |
General. |
| Source of heading or term |
bisacsh |
| 9 (RLIN) |
79928 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Gender in conflict management. |
| Source of heading or term |
fast |
| -- |
(OCoLC)fst01748142 |
| 9 (RLIN) |
290092 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Women |
| General subdivision |
Employment |
| -- |
Social aspects. |
| Source of heading or term |
fast |
| -- |
(OCoLC)fst01176733 |
| 9 (RLIN) |
266977 |
| 655 #0 - INDEX TERM--GENRE/FORM |
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| Genre/form data or focus term |
Electronic books. |
| 655 #4 - INDEX TERM--GENRE/FORM |
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| Genre/form data or focus term |
Electronic books. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
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| Display text |
Print version: |
| Main entry heading |
Robin, Elinor. |
| Title |
Professional woman's guide to conflict management : indispensable tools, tips, and techniques for your workplace. |
| Place, publisher, and date of publication |
[Birmingham, England] : Impackt Publishing, 2014 |
| International Standard Book Number |
9781783000241 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
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| Uniform Resource Identifier |
<a href="https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=881078">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=881078</a> |
| 938 ## - |
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Askews and Holts Library Services |
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ASKH |
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AH27244965 |
| 938 ## - |
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ProQuest Ebook Central |
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EBLB |
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EBL4872212 |
| 938 ## - |
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EBSCOhost |
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EBSC |
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881078 |
| 938 ## - |
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ProQuest MyiLibrary Digital eBook Collection |
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IDEB |
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cis30119686 |
| 994 ## - |
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92 |
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INOPJ |
