Innovative Priority Mechanisms in Service Operations Theory and Applications
Cui, Shiliang
Innovative Priority Mechanisms in Service Operations Theory and Applications - Cham Springer Nature 2023 - 1 electronic resource (139 p.) - SpringerBriefs in Service Science .
Open Access
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
Creative Commons
English
978-3-031-30841-3 9783031308406 9783031308413
10.1007/978-3-031-30841-3 doi
Industry & industrial studies
Management of specific areas
Operational research
Service industries
Applications to Service Systems Decision Making Dynamic priority policy Linesitting Priority Queues Queue-scalping Queueing Theory Referral priority program Service Innovations Service Operations Service-position-trading
Innovative Priority Mechanisms in Service Operations Theory and Applications - Cham Springer Nature 2023 - 1 electronic resource (139 p.) - SpringerBriefs in Service Science .
Open Access
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
Creative Commons
English
978-3-031-30841-3 9783031308406 9783031308413
10.1007/978-3-031-30841-3 doi
Industry & industrial studies
Management of specific areas
Operational research
Service industries
Applications to Service Systems Decision Making Dynamic priority policy Linesitting Priority Queues Queue-scalping Queueing Theory Referral priority program Service Innovations Service Operations Service-position-trading