Business value of IT managing risks, optimizing performance, and measuring results
Harris, Michael D S Iwanicki, Stasia Herron, David
Business value of IT managing risks, optimizing performance, and measuring results - Boca Raton CRC Press 2008 - xxvi,266p. ill. ; 25 cm.
Includes bibliographical references and index.
What should the business expect from ITt? -- How do I measure the value of IT? -- How much it is enough? -- Am I paying too much for IT? -- Who governs IT? -- What models should IT use? -- Are we outsourcing effectively? -- What tools should IT use? -- How do I measure IT performance? -- Is IT operating effectively? -- Where are we in relation to industry peers? -- How can we do IT better? -- How can we manage IT changes? -- How should IT manage risk? -- How should IT manage its people? -- What should IT expect from the business?.
9781420064742
2007044640
Information technology--Economic aspects.
HC79.I55 / H39 2008
004.068 / HA-B
Business value of IT managing risks, optimizing performance, and measuring results - Boca Raton CRC Press 2008 - xxvi,266p. ill. ; 25 cm.
Includes bibliographical references and index.
What should the business expect from ITt? -- How do I measure the value of IT? -- How much it is enough? -- Am I paying too much for IT? -- Who governs IT? -- What models should IT use? -- Are we outsourcing effectively? -- What tools should IT use? -- How do I measure IT performance? -- Is IT operating effectively? -- Where are we in relation to industry peers? -- How can we do IT better? -- How can we manage IT changes? -- How should IT manage risk? -- How should IT manage its people? -- What should IT expect from the business?.
9781420064742
2007044640
Information technology--Economic aspects.
HC79.I55 / H39 2008
004.068 / HA-B