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SuperSTAR customer service : it's all about C.A.R.E. /

Conlow, Rick.

SuperSTAR customer service : it's all about C.A.R.E. / Rick Conlow, Doug Watsabough. - [Rochester, N.Y.] : Axzo Press, ©2009. - 1 online resource (ii, 102 pages) : illustrations - A Crisp fifty-minute series book . - Fifty-Minute series. .

The customer service challenge! -- Mental psyche -- The greeting -- Meeting the need -- Follow-through -- Handling problems.

ISBN: 9781426031229 (electronic bk.) 142603122X (electronic bk.)

Source: CL0500000116 Safari Books Online

Subjects--Topical Terms:
Customer services.
Service à la clientèle.
BUSINESS & ECONOMICS--Sales & Selling--Management.
Customer services.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HF5415.5 / .C66 2009eb

Dewey Class. No.: 658.81

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