Client-consultant collaboration : coping with complexity and change /
Client-consultant collaboration : coping with complexity and change /
edited by Anthony F. Buono, Flemming Poulfelt.
- 1 online resource (xx, 255 pages) : illustrations
- Research in management consulting .
- Research in management consulting. .
Includes bibliographical references.
Introduction; Section I The Client-Consultant Relationship; Clients' Diferent Moves in Managing the Client-Consultant Relationship; Inside The Client-Consultant Relationship; Systemic Concepts of Intervention; Section II Change Capacity in Consulting; Building Change Capacity; The Experience of Being Changed Through Consulting; Creating World Class OD Through Collaboration; Section III Increasing the Effectiveness of Client-Consultant Cooperation; Sharing Across Boundaries; Challenge as an Outsider-Know as an Insider; The Need for Management Advisory Services. Section IV Trust and Power in ConsultingMaping the Client's Political Terrain; Power Bases and Power use in Consultancy; "You Can't Improvise on Nothin'"; About the Authors.
English.
9781607522591 (electronic bk.) 1607522594 (electronic bk.) (pbk.) (pbk.) (hbk.) (hbk.) 1282258680 9781282258686 9786612258688 6612258683
9786612258688
225868 MIL
Business consultants.
Customer relations.
Consulting firms--Customer services.
Management.
Conseillers d'entreprise.
Sociétés de conseil--Service à la clientèle.
Gestion.
management.
REFERENCE--Questions & Answers.
Business consultants.
Customer relations.
Management.
Electronic books.
Electronic books.
HD69.C6 / C537 2009eb
001
Includes bibliographical references.
Introduction; Section I The Client-Consultant Relationship; Clients' Diferent Moves in Managing the Client-Consultant Relationship; Inside The Client-Consultant Relationship; Systemic Concepts of Intervention; Section II Change Capacity in Consulting; Building Change Capacity; The Experience of Being Changed Through Consulting; Creating World Class OD Through Collaboration; Section III Increasing the Effectiveness of Client-Consultant Cooperation; Sharing Across Boundaries; Challenge as an Outsider-Know as an Insider; The Need for Management Advisory Services. Section IV Trust and Power in ConsultingMaping the Client's Political Terrain; Power Bases and Power use in Consultancy; "You Can't Improvise on Nothin'"; About the Authors.
English.
9781607522591 (electronic bk.) 1607522594 (electronic bk.) (pbk.) (pbk.) (hbk.) (hbk.) 1282258680 9781282258686 9786612258688 6612258683
9786612258688
225868 MIL
Business consultants.
Customer relations.
Consulting firms--Customer services.
Management.
Conseillers d'entreprise.
Sociétés de conseil--Service à la clientèle.
Gestion.
management.
REFERENCE--Questions & Answers.
Business consultants.
Customer relations.
Management.
Electronic books.
Electronic books.
HD69.C6 / C537 2009eb
001