Communication skills for managers /

Chan, Janis Fisher.

Communication skills for managers / Janis Fisher Chan. - 5th ed. - [New York] : American Management Association, ©2002. - 1 online resource (xix, 149 pages)

Includes bibliographical references (page 139) and index.

Communicating clearly is a critical skill for successful managers! The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This book is your guide to business communication that delivers the message-whether written, or spoken, in person or via e-mail-with respect for the receiver, and in all business situations. This solid overview of all facets of business communication offers numerous opportunities to practice and apply your new skills and a log to track your improvement. Readers will learn how to: Communicate clearly a.

9780761215127 (electronic bk.) 0761215123 (electronic bk.)

CL0500000035 Safari Books Online


Communication in management--Handbooks, manuals, etc.
Interpersonal communication--Handbooks, manuals, etc.
Business communication--Handbooks, manuals, etc.
Communication en gestion--Guides, manuels, etc.
Communication interpersonnelle--Guides, manuels, etc.
Communication dans l'entreprise--Guides, manuels, etc.
BUSINESS & ECONOMICS--Business Communication--General.
Business communication.
Communication in management.
Interpersonal communication.


Electronic books.
Electronic books.
Handbooks and manuals.

HD30.3 / .C42 2002

658.4/5

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