Usability testing for library websites : a hands-on guide /

Norlin, Elaina.

Usability testing for library websites : a hands-on guide / Usability testing for library Web sites Elaina Norlin, CM! Winters. - Chicago : American Library Association, ©2002. - 1 online resource (ix, 69 pages) : illustrations

Includes bibliographical references (pages 65-66) and index.

FIGURES; PREFACE; ACKNOWLEDGMENTS; 1 Foundations of Usability Testing; 2 Web Design Guidelines; 3 Getting Buy-in; 4 Preassessment and Planning; 5 Preparing and Evaluating the Usability Test; 6 Usability Testing Example; Additional Readings; INDEX;

Unless you're the librarian who set them up, online library services can be hard to navigate. In fact, many users give up in frustration without ever finding what they're looking for. Nowadays, many of the search and retrieval services that previously were database-driven are now Web-based and part of the library's official Web site. So as libraries increasingly use the Web to deliver both in-house and remote services online, it is critical that their sites are engaging, easy to navigate, and created with the end user—the library customer—in mind. This soup to nuts guide will help beginners an.

083899878X (electronic bk.) 9780838998786 (electronic bk.) 9780838935118 (alk. paper) 0838935117 (alk. paper)

2001033817


Library Web sites--Testing.
User interfaces (Computer systems)--Testing.
Web sites--Design.
Sites Web--Conception.
LANGUAGE ARTS & DISCIPLINES--Library & Information Science--General.
User interfaces (Computer systems)--Testing.
Web sites--Design.


Electronic book.
Electronic books.

Z674.75.W67 / N67 2002eb

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