Results : how to assess performance, learning, and perceptions in organizations /

Swanson, Richard A., 1942-

Results : how to assess performance, learning, and perceptions in organizations / Richard A. Swanson, Elwood F. Holton III. - 1st ed. - San Francisco : Berrett-Koehler, ©1999. - 1 online resource (x, 282 pages) : illustrations. - A publication in the Berrett-Koehler organizational performance series . - Publication in the Berrett-Koehler organizational performance series. .

Includes bibliographical references (pages 265-269) and index.

"Why measure results in HRD? If HRD is to be a core organizational process, it must act like one and hold itself accountable. Assessing results, particularly bottom-line performance results, is key to gaining support from top management. And those who measure results ultimately find it a source of program improvement and innovation as well as pride and satisfaction." "Results is both theoretically sound and firmly rooted in practice. The practical five-step assessment process the authors present gives readers a simple and direct journey from analysis inputs to decision outputs. This book provides the tools required for effective and efficient assessment of the outcomes resulting from development efforts in organizations."--Jacket.

1576750442 (alk. paper) 9781576750445 (alk. paper) 0585276439 (electronic bk.) 9780585276434 (electronic bk.)




Employees--Rating of.
Performance standards.
Rendement au travail--Normes.
BUSINESS & ECONOMICS--Workplace Culture.
BUSINESS & ECONOMICS--Human Resources & Personnel Management.
Employees--Rating of.
Performance standards.
Commerce.
Business & Economics.
Marketing & Sales.


Electronic books.
Electronic books.

HF5549.5.R3 / S815 1999

658.3/125

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