Staff development : a practical guide /

Staff development : a practical guide / edited by Andrea Wigbels Stewart, Carlette Washington-Hoagland, and Carol T. Zsulya. - Fourth edition. - 1 online resource (viii, 219 pages .)

"Prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association."

Includes bibliographical references and index.

Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour.

Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as: Building a staff development program, and strategies for developing staff; Tracking changes through training, including the importance of setting goals and needs assessments; Refining the customer service attitude; and Using instructional design for staff development.

9780838996232 (electronic bk.) 083899623X (electronic bk.) (pbk. ; alk. paper) (pbk. ; alk. paper)

BDD88B55-81F3-421B-8047-E34BC0A33964 OverDrive, Inc. http://www.overdrive.com


Library employees--In-service training.
Library education (Continuing education)
Library personnel management.
Career development.
Career Mobility
Bibliothèques--Personnel--Formation en cours d'emploi.
Bibliothéconomie--Étude et enseignement (Éducation permanente)
Bibliothèques--Personnel--Direction.
Plan de carrière.
LANGUAGE ARTS & DISCIPLINES--Library & Information Science--General.
Career development.
Library education (Continuing education)
Library employees--In-service training.
Library personnel management.


Electronic book.
Electronic books.

Z668.5 / .S7 2013

023/.8

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