Becoming the best Gower Publishing Company. Videorecording

By:

Popplewell, Barry

Contributor(s):

Wildsmith, Alan

Material type: Text

TextPublication details: California Gower Publishing Company 1990Edition: 1st U.S. edDescription: 1 videodisc (15 min.) 4 3/4 in. + 1 CD-ROM (4 3/4 in.) sd., colISBN:

9780347600026

Subject(s):

Genre/Form:

Documentary films.

DDC classification:

371.200973 BE

Contents:

An award-winning training DVD, based on a bestselling book, designed to bring about a profound change of attitude in your organization and launch your company on the road to achieving total quality. An award-winning training DVD, based on a bestselling book, designed to bring about a profound change of attitude in your organization and launch your company on the road to achieving total quality. Wilkins is a company where staff think that everything is going well. But, in fact, a series of seemingly unconnected problems: rejects, misdirected deliveries, damage from bad packaging, and invoicing errors have infuriated their most important customer and now force them to take a long, hard look at the way they work

Awards:

An award-winning training DVD

Item type:

Multimedia List(s) this item appears in: Global Library Multimedia Collection List | Multimedia Resources on Demand

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Materials specified	Copy number	Status	Date due	Barcode
Multimedia	OPJGU Sonepat- Campus	Special collection- CD/DVD (Multimedia)	Central Library	371.200973 BE (Browse shelf(Opens below))	CD + DVD	1	Available		300001

Originally published: Hants, England : Gower, c1988.

Accompanied by: Becoming the best : a questionnaire approach to determining business excellence / Barry Popplewell.