Business performance measurement and management / edited by Charles Vincent and Mukesh Kumar.

Includes bibliographical references.

1. Performance Measurement in Terms of Total Factor Productivity Growth: A Survey of the Evolution of Different Approaches / Mukesh Kumar and Vincent Charles -- 2. Developing Performance Management Systems for the Green Supply Chain / Michael Mutingi -- 3. A Valuable Asset in Business: Corporate Citizenship / Melisa Erdilek Karabay -- 4. Assessment in Management Education: Emerging Issues and Possibilities / Neha Purushottam -- 5. Re-Engineering Organizational Culture and Internal Structures through a Performance Management Model in a Higher Education Institution in India / Mahendra Saxena, Guru Saran and Maharaj Saran -- 6. Right People at Right Places: An Approach to Expert Search Efficiency Improvement / Valentin Molokanov, Dmitry Romanov and Valentin Tsibulsky -- 7. Learning with Lean: Unleashing the Potential for Sustainable Competitive Advantage / James T. Zurn and Perry Mulligan -- 8. Managing Training Budgets during Times of Financial Crisis: The Experience of Dubai's Government / Ahmad Al-Nuseirat and Mhamed Biygautane -- 9. Benefits of Alternative Decomposition of Return on Equity for Evaluating Business Performance: A Case from Turkey / Evren Dilek Sengur -- 10. Care and Efficiency -- A Public Health Institute and a Private Initiative: A Case Study from India / Atanu Sengupta and Debjyoty Mukherjee -- 11. Electrical Energy Management: Benchmarking and Performance Measurement / Vincent Micali -- 12. Management Functions and Productivity in Dual-Purpose Cattle Systems in Venezuela: An Index-based Study / María Elena Peña, Rafaela Dios-Palomares, Fátima Urdaneta and Juan Antonio Cañas -- 13. Achieving and Ensuring Business Process Acceptance for Systems and Software Engineering and Management / Mustafa Degerli and Sevgi Ozkan -- 14. Mobile Subscribers' Loyalty: Nested Models Comparison / Mohammad Muzahid Akbar -- 15. Optimal Football Strategies: AC Milan versus FC Barcelona / Christos Papahristodoulou -- 16. Decisions for the Performance-Design Process: A Single-Run Discrete Events Simulation Approach / Hussein Arsham, Vincent Charles and Veena Adlakha -- 17. A MNLIP Model on Wage Dispersion and Team Performance / Christos Papahristodoulou -- 18. Eco-Efficiency within Selected U.S. Industries using Data Envelopment Analysis / Paul Rouse, Chris Van Staden and Paul Tresadern -- 19. Data Envelopment Analysis: A Simultaneous Measure of Technical and Allocative Efficiency / Ezzeddine Mosbah and Mohamed Salah Bachta -- 20. Efficiency Assessment of U.S. States using Network DEA Analysis / Plácido Moreno and Sebastián Lozano -- 21. Measuring the Efficiency and Effectiveness of Decision Making Units by Integrating the DEA and AHP Methodologies / Mohammad Sadegh Pakkar -- 22. Using the AHP and DEA Methodologies for Stock Selection / Mohammad Sadegh Pakka.

"Measuring and managing the performance of a business is one of the main requirements of the management of any organization. This book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management. It draws authors from all around the globe from a variety of functional disciplines, all of whom are working in the field of business performance measurement and management, thus resulting in a variety of perspectives on performance measurement from various functional areas - accounting, finance, economics, marketing, and operations management - in a single volume"--EBL.

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