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			7 strategies to improve your bottom line : the healthcare executive's guide / E. Preston Gee. by Gee, Erin Preston Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago, Ill. : Health Administration Press, ©2001 Other title: Seven strategies to improve your bottom line Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			The six sigma book for healthcare : improving outcomes by reducing errors / Robert Barry, Amy Murcko, Clifford Brubaker. by Barry, Robert Murcko, Amy Brubaker, Cliff Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago : Health Administration Press, ©2002 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Patient satisfaction : defining, measuring, and improving the experience of care / Irwin Press. by Press, Irwin Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago, IL : Health Administration Press, ©2002 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Beyond persuasion : the healthcare manager's guide to strategic communication / Patricia J. Parsons. by Parsons, Patricia (Patricia Houlihan) Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago : Health Administration Press, ©2001 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Achieving safe and reliable healthcare : strategies and solutions / Michael Leonard, Allan Frankel, Terri Simmonds ; with Kathleen B. Vega. by Leonard, Michael Steven, 1947- Frankel, Allan Simmonds, Terri Vega, Kathleen B Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago : Health Administration Press, ©2004 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Leading your healthcare organization to excellence : a guide to using the Baldrige criteria / Patrice L. Spath. by Spath, Patrice Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago, Ill. : Health Administration Press, ©2004 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Healthcare strategic planning / Alan M. Zuckerman. by Zuckerman, Alan M Series: Management series (Ann Arbor, Mich.) Edition: 2nd ed. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago, Ill. : Health Administration Press, ©2005 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			The trust prescription for healthcare : building your reputation with consumers / David A. Shore. by Shore, David A Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago, IL : Health Administration Press, ©2005 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Patient satisfaction : understanding and managing the experience of care / Irwin Press. by Press, Irwin Series: Management series (Ann Arbor, Mich.) Edition: 2nd ed. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago, IL : Health Administration Press, ©2006 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Exceptional leadership : 16 critical competencies for healthcare executives / Carson F. Dye and Andrew N. Garman. by Dye, Carson F Garman, Andrew N Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago : Health Administration Press, ©2006 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Reinventing the patient experience : strategies for hospital leaders / Jon B. Christianson [and others]. by Christianson, Jon B Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago : Health Administration Press, ©2007 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Going lean : busting barriers to patient flow / Amy C. Smith, Robert Barry, Clifford E. Brubaker. by Smith, Amy C, 1964- Barry, Robert, 1938 December 29- Brubaker, Cliff Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago, IL : Health Administration Press, ©2008 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Leadership for smooth patient flow : improved outcomes, improved service, improved bottom line / Kirk Jensen [and others]. by Jensen, Kirk, 1952- Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago, Ill. : Health Administration Press, ©2007 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Achieving service excellence : strategies for healthcare / Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton. by Fottler, Myron D Ford, Robert C. (Robert Clayton), 1945- Heaton, Cherrill P Series: Management series (Ann Arbor, Mich.) Edition: 2nd ed. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago, IL : Health Administration Press, ©2010 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)