TY  - BOOK
AU  - Orr,Julian E
TI  - Talking about machines : an ethnography of a modern job 
SN  - 9780801483905 
AV  - HD9802.3.U64 X4765 1996
U1  - 305.96864 23
PY  - 1996///
CY  - Ithaca
PB  - ILR Press
KW  - Xerox Corporation
KW  - Customer services
KW  - Photocopying machines
KW  - United States
KW  - Maintenance and repair
KW  - Mechanics
KW  - Ethnology
N1  - Includes bibliographical references (p. 163-166) and index
ER  -