TY - BOOK AU - Hames,David TI - Negotiation : closing deals, settling disputes, and making team decisions SN - 9788132108955 AV - BF637.N4 H35 2012 U1 - 302.3 23 PY - 2012/// CY - Los Angeles PB - Sage KW - Negotiation KW - Persuasion (Psychology) KW - Communication KW - Decision making KW - Ethics N1 - Includes bibliographical references and index ER -