TY  - BOOK
AU  - Lipsky,Michael
TI  - Street-level bureaucracy : dilemmas of the individual in public services 
SN  - 0871545268
AV  - HV41 .L53
U1  - 361.3 22
PY  - 1980///
CY  - New York 
PB  - Russell Sage Foundation
KW  - Social workers
KW  - Social policy
N1  - Includes bibliographical references and index
ER  -