Please disable your adblock and script blockers to view this page
Normal view MARC view ISBD view

Employee identity in Indian call centres the notion of professionalism

By: Noronha, Ernesto | D`Cruz, Premilla.
Material type: materialTypeLabelBookPublisher: New Delhi Sage 2009Description: xiii,184p. 22 cm.ISBN: 9788132100799 .Subject(s): Call centers -- IndiaDDC classification: 331.761381
Contents:
Call centres as workplaces -- The call centre industry in India -- The research process -- Professionalism as lived experience -- Professionalism and the reinvention of the trade union movement -- Professionalism contested -- Final word.
Tags from this library: No tags from this library for this title. Log in to add tags.
    average rating: ( votes)
Item type Current location Call number Status Date due Barcode
Books Books O. P. Jindal Global University Library
331.761381 NO-E (Browse shelf) Available 112378

Includes bibliographical references and index.

Call centres as workplaces -- The call centre industry in India -- The research process -- Professionalism as lived experience -- Professionalism and the reinvention of the trade union movement -- Professionalism contested -- Final word.

There are no comments for this item.

Log in to your account to post a comment.

Goodreads reviews for Employee identity in Indian call centres


Copyright © Global Library,O.P. Jindal Global University, Sonepat-Narela Road, Sonepat, Haryana (India) - 131001 | Powered by Koha

Visitors since February 2014

website counter


Hosted, Implemented, Customized & Maintained by: BestBookBuddies -- an OpenLX initiative

Powered by Koha