Individual sources, dynamics, and expressions of emotion [electronic resource] /edited by Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. H�artel.
Contributor(s): Zerbe, W. J | Ashkanasy, Neal M | H�artel, Charmine E. J.Material type: BookSeries: Research on emotion in organizations: v. 9.Publisher: Bingley, U.K. : Emerald, 2013Description: 1 online resource (xiv, 342 p.) : ill.ISBN: 9781781908891 (electronic bk.); 1781908893 (electronic bk.); 9781781908884; 1781908885.Subject(s): Business & Economics -- Organizational Behavior | Organizational theory & behaviour | Work -- Psychological aspects | Psychology, Industrial | Organizational behavior | Emotions -- Social aspects | PSYCHOLOGY / Applied Psychology | SELF-HELP / Personal Growth / General | SELF-HELP / Personal Growth / Happiness | SELF-HELP / Personal Growth / Success | Emotions -- Social aspects | Organizational behavior | Psychology, Industrial | Work -- Psychological aspectsGenre/Form: Electronic books. | Electronic books.DDC classification: 158.7 Online resources: EBSCOhost
Individual sources, dynamics, and expressions of emotion / Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. H�artel -- Root causes of positive emotion at work / Kristjan Laane, Balazs Aczel, Anthony Dickinson, Mare Teichmann -- Emotional regulation and ideation / Tobias Kollmann, Carina Lomberg -- Sympathy and anger : the role of attributions in emotional responses to abusive supervision / Hwanwoo Lee, Teri Elkins -- Putting the emotion back : exploring the role of emotion in disengagement / Ann Parkinson, Richard McBain -- The arm model to develop emotion-related abilities (ability EI) / Wolfgang G. Scherl -- A theoretical examination of mixed group mood : the construct and its performance consequences / Frank Walter, Bernd Vogel, Jochen I. Menges -- Pictures of Facial Affect-Ulm (PFA-U) : a new facs-based set of pictures for basic emotions / Kerstin Limbrecht-Ecklundt ... [et al.] -- Service employees trait authenticity and customer satisfaction / Dana Yagil, Hana Medler-Liraz -- Emotional labour and its consequences : the moderating effect of emotional intelligence / Catherine Prentice -- Lagged influences of customer mistreatment on employee mood : moderating roles of maladaptive emotion regulation strategies / Yujie Zhan, Mo Wang, Junqi Shi -- Brief emotional vocal expressions : proxies for decision making in emergency calls? / Martin G.A. Svensson, Erik Lindstr�om -- "My boss is probably the devil!" Exploring employees online vents / Mindy K. Shoss, Allison H. Maurer, Elizabeth A. Rupprecht -- Affective displays in e-mail communication : evidence from the lab and the field / Liuba Y. Belkin, Terri R. Kurtzberg -- @ the emotional verge : when enough is enough in email conversations / Martin G.A. Svensson, Alf Westelius.
Research on emotion in organizations is the publication of the Emonet listserv http://www.emotionsnet.org, which hosts the biennial International Conference on Emotion and Worklife. Chapters in the series include a selection of peer-reviewed papers from the conference, together with invited chapters by leading scholars in the field of emotion in organizational settings.
Includes bibliographical references.